Privacy Policy

Welcome to Chatpatate .

Chatpatate is the author, publisher and owner of the internet resource www.chatpatate.com (the “Website”) and other applications, softwares etc. created, or to be created by Chatpatate, along with all information/data available on the website.

At Chatpatate, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our high-protein snack products. By using our website, you agree to the practices described in this policy.

This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information is being used online/by us in accordance with the Information Technology Act, 2000 and PTI(Personally Identifiable Information) Rules as framed by the Government of India. Please read our Privacy Policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information on our Website.

By visiting and/or using our Website and providing us with personal information to complete a transaction, it is implied that you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

Place an order

Create an account

Subscribe to our newsletter

Contact customer support

We may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

B. Non-Personal Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on site

• Cookies and usage data

This helps us improving your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products

• Send order confirmations and updates

• Improve our website functionality

• Respond to customer inquiries

• Send promotional offers (only if you opt in)

• Prevent fraud and enhance security

We do not sell your personal information to third parties because Chatpatate recognizes the importance of maintaining your privacy.

3. Cookies & Tracking Technologies

Chatpatate uses cookies to:

• Enhance browsing experience and understand customer behavior

• Remember your preferences

• Improve website performance

You can disable cookies in your browser settings; however, some features may not function properly.

4. Sharing of Information

We may share information with:

• Payment processors

• Shipping and logistics partners

• Marketing service providers

• Website hosting providers

All partners are required to maintain confidentiality and data security. We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Withdraw consent

• Opt-out of marketing communications

To exercise these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Chatpatate does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. For more information about our Privacy Policy or if you have any queries, please contact us at: +91 9152665658.

PRIVACY POLICY

Welcome to Chatpatate .

Chatpatate is the author, publisher and owner of the internet resource www.chatpatate.com (the “Website”) and other applications, softwares etc. created, or to be created by Chatpatate, along with all information/data available on the website.

At Chatpatate, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our high-protein snack products. By using our website, you agree to the practices described in this policy.

By visiting and/or using our Website and providing us with personal information to complete a transaction, it is implied that you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

Place an order

Create an account

Subscribe to our newsletter

Contact customer support

We may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

B. Non-Personal Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on site

• Cookies and usage data

This helps us improving your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products

• Send order confirmations and updates

• Improve our website functionality

• Respond to customer inquiries

• Send promotional offers (only if you opt in)

• Prevent fraud and enhance security

We do not sell your personal information to third parties because Chatpatate recognizes the importance of maintaining your privacy.

3. Cookies & Tracking Technologies

Chatpatate uses cookies to:

• Enhance browsing experience and understand customer behavior

• Remember your preferences

• Improve website performance

You can disable cookies in your browser settings; however, some features may not function properly.

4. Sharing of Information

We may share information with:

• Payment processors

• Shipping and logistics partners

• Marketing service providers

• Website hosting providers

All partners are required to maintain confidentiality and data security. We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Withdraw consent

• Opt-out of marketing communications

To exercise these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Chatpatate does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. For more information about our Privacy Policy or if you have any queries, please contact us at: +91 9152665658.