Terms & Conditions

Effective Date: 15 March, 2025

This website is owned, operated and managed by Chatpatate (“Company”, “We”, “Us”, “Our”). Throughout the website, the terms “You”, “Your” and “User” refer to any person who accesses, browses, registers, or purchases products from our website.

By visiting our website, browsing, or purchasing any product from us, You agree to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, Refund Policy and any other policies posted on our website (collectively referred to as the “Agreement”). If You do not agree to these Terms and Conditions, You may refrain from accessing or using our website and services.

Our website may be hosted on a third-party e-commerce platform which provides us with an online platform to sell our high-protein snacks and related products to You. We reserve the right to update, modify or replace any part of these Terms at any time by posting updates on this page. Continued use of the website following any updates constitutes Your acceptance of those changes.

1. GENERAL CONDITIONS

1.1 By using this website, You agree that any personal information provided by You shall be governed by our Privacy Policy.

1.2 These Terms and Conditions are governed by and construed in accordance with the laws of India, including but not limited to: The Indian Contract Act, 1872; The Information Technology Act, 2000; The Consumer Protection Act, 2019; Any other applicable laws and regulations in force in India.

1.3 You agree not to reproduce, duplicate, copy, sell, resell, exploit or misuse any portion of the website, products, branding, trademarks, content, or services without prior written consent from Chatpatate.

1.4 Headings used in this document are for convenience only and shall not affect interpretation.

2. ELIGIBILITY

By using our website, You represent that: You are at least 18 years of age, or You are using the website under the supervision of a parent or legal guardian. You agree not to use our products or services for any illegal or unauthorized purpose and not to violate any laws in Your jurisdiction.

3. PRODUCTS AND SERVICES

3.1 Chatpatate offers snacks and related food products through this website.

3.2 Certain products may be available exclusively online and may have limited quantities.

3.3 We make every effort to accurately display product descriptions, nutritional information, images and colors. However, actual product packaging and colors may vary slightly due to monitor settings or production variations.

3.4 We reserve the right to: Limit sales of products to any individual, region or jurisdiction; Limit quantities of any product; Modify product pricing at any time; Discontinue any product without prior notice.

3.5 We do not guarantee that products will meet individual taste preferences or expectations.

4. PRICING AND MODIFICATIONS

4.1 All prices are listed in Indian Rupees (INR) unless otherwise specified.

4.2 Prices are subject to change without prior notice.

4.3 We reserve the right to modify or discontinue any service or product without notice.

4.4 We shall not be liable to You or any third party for price changes, suspension or discontinuance of services.

5. ORDER ACCEPTANCE AND BILLING

5.1 We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to: Suspected fraudulent transactions; Bulk buying for resale without authorization; Errors in pricing or product details.

5.2 In case of order cancellation after payment, eligible refunds shall be processed as per our Refund Policy.

5.3 You agree to provide accurate, current and complete billing and shipping information.

5.4 Chatpatate shall not be held responsible for delivery failures arising from incorrect information provided by You.

6. ACCURACY OF INFORMATION

6.1 Information on our website is provided for general informational purposes.

6.2 We do not warrant that all information on the website is always current, complete, or error-free.

6.3 We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

7. THIRD-PARTY SERVICES AND LINKS

7.1 Our website may contain links to third-party websites or tools.

7.2 We do not control and are not responsible for the content, accuracy, or policies of third-party websites.

7.3 Payment gateways, logistics partners and marketing platforms operate under their own terms and privacy policies.

Your interaction with third-party services is at Your own risk.

8. USER SUBMISSIONS AND FEEDBACK

8.1 If You submit reviews, comments, suggestions or other materials, You grant Chatpatate a non-exclusive, royalty-free, perpetual right to use, reproduce, publish and distribute such content.

8.2 You agree that Your submissions will not: Violate intellectual property rights; Be defamatory, unlawful or abusive; Contain harmful software or malware.

We reserve the right to remove content that violates these Terms.

9. PROHIBITED USE

You are prohibited from using the website: For unlawful purposes; To violate intellectual property rights; To transmit viruses or malicious code; To collect personal data of others; To interfere with website security. Violation may result in termination of access.

10. INTELLECTUAL PROPERTY

All content including brand name, logo, product names, packaging designs, graphics, text and images are the intellectual property of Chatpatate. Unauthorized use of any intellectual property is strictly prohibited.

11. LIMITATION OF LIABILITY

11.1 Your use of the website and products is at Your sole risk.

11.2 All services and products are provided “as is” and “as available” without warranties of any kind, unless otherwise required by applicable law.

11.3 Chatpatate, its owners, employees, partners or affiliates shall not be liable for: Any indirect or consequential damages; Loss of profits, data or business; Allergic reactions or personal sensitivities (users are advised to check ingredients before consumption); Delays due to logistics or force majeure events.

Our liability shall be limited to the maximum extent permitted by law.

12. ALLERGY AND HEALTH DISCLAIMER

Our products are food items. While we strive to maintain safety and hygiene standards: Ingredients are clearly listed on packaging. Customers are responsible for reviewing ingredient information before consumption. Chatpatate shall not be held liable for allergic reactions arising from undisclosed sensitivities.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Chatpatate and its affiliates from any claim or demand arising from: Your breach of these Terms; Violation of any law; Misuse of the website.

14. TERMINATION

We may terminate or suspend access to our website without prior notice if You violate these Terms. All obligations incurred prior to termination shall survive termination.

15. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City & State, India].

16. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

17. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between You and Chatpatate regarding use of the website and services.

18. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact: +91 9152665658

TERMS & CONDITIONS

Effective Date: 15 March, 2025

This website is owned, operated and managed by Chatpatate (“Company”, “We”, “Us”, “Our”). Throughout the website, the terms “You”, “Your” and “User” refer to any person who accesses, browses, registers, or purchases products from our website.

1. GENERAL CONDITIONS

1.1 By using this website, You agree that any personal information provided by You shall be governed by our Privacy Policy.

1.2 These Terms and Conditions are governed by and construed in accordance with the laws of India, including but not limited to: The Indian Contract Act, 1872; The Information Technology Act, 2000; The Consumer Protection Act, 2019; Any other applicable laws and regulations in force in India.

1.3 You agree not to reproduce, duplicate, copy, sell, resell, exploit or misuse any portion of the website, products, branding, trademarks, content, or services without prior written consent from Chatpatate.

1.4 Headings used in this document are for convenience only and shall not affect interpretation.

2. ELIGIBILITY

By using our website, You represent that: You are at least 18 years of age, or You are using the website under the supervision of a parent or legal guardian. You agree not to use our products or services for any illegal or unauthorized purpose and not to violate any laws in Your jurisdiction.

3. PRODUCTS AND SERVICES

3.1 Chatpatate offers snacks and related food products through this website.

3.2 Certain products may be available exclusively online and may have limited quantities.

3.3 We make every effort to accurately display product descriptions, nutritional information, images and colors. However, actual product packaging and colors may vary slightly due to monitor settings or production variations.

3.4 We reserve the right to: Limit sales of products to any individual, region or jurisdiction; Limit quantities of any product; Modify product pricing at any time; Discontinue any product without prior notice.

3.5 We do not guarantee that products will meet individual taste preferences or expectations.

4. PRICING AND MODIFICATIONS

4.1 All prices are listed in Indian Rupees (INR) unless otherwise specified.

4.2 Prices are subject to change without prior notice.

4.3 We reserve the right to modify or discontinue any service or product without notice.

4.4 We shall not be liable to You or any third party for price changes, suspension or discontinuance of services.

5. ORDER ACCEPTANCE AND BILLING

5.1 We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to: Suspected fraudulent transactions; Bulk buying for resale without authorization; Errors in pricing or product details.

5.2 In case of order cancellation after payment, eligible refunds shall be processed as per our Refund Policy.

5.3 You agree to provide accurate, current and complete billing and shipping information.

5.4 Chatpatate shall not be held responsible for delivery failures arising from incorrect information provided by You.

6. ACCURACY OF INFORMATION

6.1 Information on our website is provided for general informational purposes.

6.2 We do not warrant that all information on the website is always current, complete, or error-free.

6.3 We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

7. THIRD-PARTY SERVICES AND LINKS

7.1 Our website may contain links to third-party websites or tools.

7.2 We do not control and are not responsible for the content, accuracy, or policies of third-party websites.

7.3 Payment gateways, logistics partners and marketing platforms operate under their own terms and privacy policies.

Your interaction with third-party services is at Your own risk.

8. USER SUBMISSIONS AND FEEDBACK

8.1 If You submit reviews, comments, suggestions or other materials, You grant Chatpatate a non-exclusive, royalty-free, perpetual right to use, reproduce, publish and distribute such content.

8.2 You agree that Your submissions will not: Violate intellectual property rights; Be defamatory, unlawful or abusive; Contain harmful software or malware.

We reserve the right to remove content that violates these Terms.

9. PROHIBITED USE

You are prohibited from using the website: For unlawful purposes; To violate intellectual property rights; To transmit viruses or malicious code; To collect personal data of others; To interfere with website security. Violation may result in termination of access.

10. INTELLECTUAL PROPERTY

All content including brand name, logo, product names, packaging designs, graphics, text and images are the intellectual property of Chatpatate. Unauthorized use of any intellectual property is strictly prohibited.

11. LIMITATION OF LIABILITY

11.1 Your use of the website and products is at Your sole risk.

11.2 All services and products are provided “as is” and “as available” without warranties of any kind, unless otherwise required by applicable law.

Our liability shall be limited to the maximum extent permitted by law.

12. ALLERGY AND HEALTH DISCLAIMER

13. INDEMNIFICATION

You agree to indemnify and hold harmless Chatpatate and its affiliates from any claim or demand arising from: Your breach of these Terms; Violation of any law; Misuse of the website.

14. TERMINATION

We may terminate or suspend access to our website without prior notice if You violate these Terms. All obligations incurred prior to termination shall survive termination.

15. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City & State, India].

16. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

17. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between You and Chatpatate regarding use of the website and services.

18. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact: +91 9152665658